Calyx is a hugely successful business consultant that has been providing software solutions across a range of business sectors for 20 years. With this long experience of helping businesses with warehouse management, field sales and marketing analysis (among other facets of system management) behind us, we strive to find a bespoke answer to your needs such as a Microsoft Dynamics CRM package tailored to suit your business needs. Whatever solution you choose, we implement and train your staff members to use it. That way you can immediately see an increase productivity and efficiency, without having to rely on a third party supplier on a regular basis.

One of our most popular products is the Microsoft Dynamics CRM package, which is adaptable enough to suit most sectors of business and increase individual company’s turnover. Choosing a partner such as Calyx to implement your new business application means you can rest assured you are not only getting an affordable package but your personnel will always receive the best in client service and support.

As a Microsoft Gold-certified partner for software solutions to businesses across the UK and Ireland, we can also provide online support and managed services for your software, whether it's a Microsoft Dynamics CRM or one of our many other business management applications. We support our clients for the lifetime of the system and our certified personnel will help with any problems you may encounter with your Microsoft Dynamics CRM application.

As suppliers of bespoke CRM packages to the retail, finance and sales sectors (among many others) we can both manage and customise Microsoft Dynamics CRM package to benefit both small and larger outfits. A business-driving application such as Microsoft Dynamics CRM can help those who run off a simple network or a server solution to improve their business management and target areas of the overall business structure for improvement, which can significantly aid productivity.

Microsoft Dynamics CRM software gives you the ability to allow your business to expand and flourish, automating day-to-day tasks for customer service call centres and marketing professionals alike, so you don't have to. Having a pro-active software base such as the Microsoft Dynamics CRM package is a cost effective means of keeping track of work schedules, outstanding customer relation tasks and supply chain needs. The Microsoft Dynamics CRM package helps you keep track of all customer information from the first enquiry to the latest purchase. With details of post sales exchanges and a projection of future client relationships, your business is better placed to work with and for existing and future prospects.

The Microsoft Dynamics CRM application works in tandem with Outlook giving web-enabled clients the ability to get one step ahead of their business needs through existing platforms. The aim of this management system is to decrease the overall work cycle and create an affordable means of customer and business support. Saving on an increase in work force, this application sits happily with all other Microsoft software packages to deliver the best results for your business.

Once the installation of your software is complete you can, for example, set up the Microsoft Dynamics CRM application to respond to customer enquires and send out automatic responses. Microsoft Dynamics CRM can also schedule in further automatic interactions with a particular customer in order to get the best from your business prospect.

In addition to mining the data of your internal business workings, Microsoft Dynamics CRM can also monitor your business supply logistics, so you will be on top of any enquiry as soon as it arrives in your inbox.

Giving you the building blocks to understand and respond to your client life cycle intelligently, the Microsoft Dynamics CRM package can alert personnel if an existing customer needs to be chased up for further prospects or flag up any complaints they might have cited against your existing customer relations management service. Once up and running you will be able to monitor invoices, client cases and accounts, offer quotes and keep track of your competitors.

Allowing you to interpret your existing client base needs and projected retention figures over time, this invaluable tool can aid a speculative analysis of how your business can grow. It can also highlight which aspects of your overall business structure need to change in order to meet your full potential.

In order to improve your development of relevant marketing strategies, this package identifies customer trends and the most profitable clients in your database. Microsoft Dynamics CRM can be used to target marketing, sales or customer service improvements and is as flexible and scalable as your growing business demands.

The Microsoft Dynamics CRM package offers collaboration tools so every area of your business structure can communicate and respond to each other. Allowing you access to real time leads and clients you can improve your productivity as soon as you take your bespoke software online. Response times can be critical, particularly for ecommerce businesses, and having a top spec CRM system such as Microsoft Dynamics CRM that is easily integrated with any existing packages your business runs on, can reduce time searching through various applications to get to the data you need in order to meet the expectations of your client.

	Whether you run a small, growing business or a large organisation with a high number of customers and large sales and marketing teams, call Calyx now so they can show you how Microsoft Dynamics CRM can help you manage relationships even better.